SMS Gateway - MessageBird

The MessageBird SMS Gateway delivers SMS messages internationally.

N.B. In order to send messages to Canada and the USA you will need to request approval from MessageBird first before you can send messages to numbers in these countries. You can get further information about requesting access for restricted countries here.

Incoming Messages/Replies

You can get incoming messages/replies to your MessageBird number into the fmSMS file in 2 ways:

• Manually Download Incoming Messages
• Use Webhooks to have MessageBird push these automatically to fmSMS
• Use Claris Connect Webhooks
• Use Otto Webhooks

Using Webhooks is the preferred method as it saves you from having to poll/check for any new messages and supports SMS media attachments - with Webhooks new messages are forward to fmSMS automatically by MessageBird as they are received.

Manual Download Incoming Messages

You can download incoming messages manually via the Account Details screen. Simply enter the date range you wish to download messages between and click the Get Incoming Messages button:

Any incoming messages to your MessageBird number that have not been previously downloaded will then be downloaded. You could also setup a FileMaker Server script schedule to have this run on a scheduled basis (e.g.every hour) to save you from having to manually download/check for new messages - your script would just need to handle the incrementing of the timestamps.

MessageBird Webhooks Setup

To receive incoming SMS messages to your MessageBird number, including replies to previously sent messages, you will need to use the supplied dedicatedNumberReply.php webhook file to act as the webhook receiver. See our Webhooks guide for what you need to do host the dedicatedNumberReply.php file on your chosen web server. Once you have the publicly accessible URL for this file you can create a flow using the MessageBird Flow Builder to have incoming messages forwarded to this URL.

You can get further information on handing inbound SMS messages and using Flow Builder on the MessageBird website here:

https://developers.messagebird.com/docs/sms-messaging/handle-inbound-sms/

Make sure you select POST for the HTTP Method when adding the Forward to URL step to your flow:

You flow when completed should look similar to this screenshot:

MessageBird Claris Connect Webhooks Setup

Please visit the Webhooks using Claris Connect guide for instructions on setting up Claris Connect Webhooks for your MessageBird number.

MessageBird Otto Webhooks Setup

Please visit the Webhooks using Otto guide for instructions on setting up Otto Webhooks for your MessageBird number.