Can I get Delivery Receipts/Confirmation for sent messages from fmSMS?
There are a number of options for checking on the status of messages sent from fmSMS (like replies these features are also SMS Gateway specific):
- most Gateways let you generate reports within their website for messages sent from your Account via their Gateway
- some Gateways allow you to check on demand for the status of an individual message sent from fmSMS (click the Message Status button on the Message Status tab to perform this from within fmSMS)
- Webhooks: many Gateways have an option to “push” delivery status updates/receipts to you automatically using Webhooks. This requires that fmSMS be hosted by FileMaker Server and either the FileMaker Data API or the PHP API be enabled/configured. The Gateway will automatically send status updates for sent messages directly to your server which can be automatically matched to the original message. A static IP address/DNS host name is also recommended as you have to provide the SMS Gateway with a URL to a php file on your server. We provide the necessary PHP files for use with the FileMaker Data API (and the older FileMaker PHP API) that converts these into records in the Delivery Receipts table in fmSMS which can be automatically matched to the original message. Some Gateways charge additional fees to use this feature. You will also need to host the PHP files on a web server running PHP. N.B. if you are sending large volumes of outgoing messages you will generate a large number of records in the Delivery Receipts table.
You can get more information on Delivery Receipts in our Getting Started guide.